Frontpage FTP and Filemanager

• I cannot transfer big size files from the control panel file manager, why?
• I have lost my FTP codes, how can I recover them?
• Is it possible to connect via FTP with an anonymous username?
• What is a Frontpage extension?
• What can I do if the Frontpage extensions are corrupted?
• How many FTP users can I create?
• What protocol do I have to use to publish with Front Pgae?
• Can I access my Linux FTP web space directly from browser?
• Can I access my windows ftp space directly from browser?
• Is it possible to increase the server timeout for publication?
• What hosting solutions allow use of file manager?
• Why can't I view the files and folders that I published via File Manager?
• How can I configure an FTP account from control panel?
• Can I publish in subfolders? The home page too?
• I have tried to publish via FTP but this error was encountered: 'disk quota exceeded' . What does it mean?
• What operations can I perform throuh the File Manager?
• I cannot create any FTP code, why?
• Which solutions support the Front Page extensions?
• Which Frontpage versions are supported by my windows hosting space?
• Can I create several FTP users?
• What FTP codes do I have to use to publish my web pages?
• Is it possible to jeopardize the functioning of the Frontpage extensions?
• How do I have to configure my FTP client?

I cannot transfer big size files from the control panel file manager, why?

With file manager you can transfer files of up to 400KB. For all other files you can use an FTP client.

I have lost my FTP codes, how can I recover them?

Access the 'FTP' page from the 'Hosting management' section of your control panel. The UserID is always visible, whereas the password is encrypted. If you can't remember it, you can change it and create a new one that will be active at once.

Is it possible to connect via FTP with an anonymous username?

No, you can access your space via FTP only by entering the UserID and Passowrd you chose.

What is a Frontpage extension?

Read the section dedicated to the Frontpage extensions

What can I do if the Frontpage extensions are corrupted?

You can request to have them checked and to have the Frontpage extensions reactivated directly from the ‘Request Assistance’ form of your control panel. Before being able to re publish, you will have to wait for reactivation confirmation from our technical support.

How many FTP users can I create?

Every hosting packet allows creation of unlimited FTP users with no quantity limit.

What protocol do I have to use to publish with Front Pgae?

It is important to remember to always use the http protocol for publishing.
Once the extensions have been activated, using the FTP protocol would jeopardise correct publication. You would probably risk jeopardising the extensions on the server.

For instance: if the registered domain is mariorossi.it the correct form to use for publication is http://www.mariorossi.it

Can I access my Linux FTP web space directly from browser?

Yes, to access your FTP space directly via browser you have to enter the following address in the address bar: ftp://userftp:passwordftp@ftp.nomedominio.ext

Can I access my windows ftp space directly from browser?

No, you can't. On a windows platform you will have to use an FTP client, such as SmartFTP.

Is it possible to increase the server timeout for publication?

No, it isn't.

What hosting solutions allow use of file manager?

Every hosting packet does.

Why can't I view the files and folders that I published via File Manager?

Make sure you did not insert files or folders containing non ASII characters (such as accented letters or special characters). File manager only interprets ASCII characters. Access FTP and rename or delete the files having an incorrect name.

How can I configure an FTP account from control panel?

Follow the guided procedure

Can I publish in subfolders? The home page too?

By publishing the site (index included) in a subfolder, it will be necessary to enter www.nomedominio.est/nomecartella/index.html to view it online.
To see it at the address www.nomedominio.est, it will be necessary to publish the index.html in the root. All the other files can be published in the subfolders, the most important thing is that the link to the homepage is correct.

I have tried to publish via FTP but this error was encountered: 'disk quota exceeded' . What does it mean?

I have tried to publish via FTP but this error was encountered: 'disk quota exceeded' . What does it mean?

What operations can I perform throuh the File Manager?

Through the file manager you can create and change folders, update and upload files, you can also set up permissions to files and folders if you have a windows hosting or protect your folders with a password if you have a linux hosting.

I cannot create any FTP code, why?

Make sure the password you have chosen does not contain non ASCII characters. Always choose an enough articulated user name such as ‘namesurname’ or ‘namedateofbirth’, because if the user name you want has already been taken by another user, you will have to go through the whole procedure again and choose a new one. In this case, we remind you to avoid ‘strange’ characters such as accented letters, cedilla etc…

Which solutions support the Front Page extensions?

The Front Page extensions are only included in the packets on windows operating system, starting from the Developer packet.

Which Frontpage versions are supported by my windows hosting space?

Frontpage 2002 is fully compatible with the extensions installed on the server. All the inferior versions are obviously supported too. For further details check official Frontpage 2002 documentation.

Can I create several FTP users?

What FTP codes do I have to use to publish my web pages?

You can create your FTP codes directly from your control panel from the ‘FTP’ link that you will find in the ‘Hosting Management’ section. By clicking on ‘New User’, you will be able to choose a user name, an access password and the initial path.

Is it possible to jeopardize the functioning of the Frontpage extensions?

The extensions could be jeopardized as a result of a partial or total owerwriting due to an incorrect publication via FTP. Before publication, you should therefore read related documentation attached to the program.

How do I have to configure my FTP client?

You have to set up the following data: HOST Address: ftp.tuodominio.ext (e.g.: ftp.miodominio.it)



Hosting linux username: the username you chose in your control panel



Hosting windows username: nomeutente@tuodominio.ext (e.g.: nomeutente@miodominio.it)



Password: password you chose in your control panel